Sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation. The best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect. With his storytelling, Duhigg shows readers how to recognise these three conversations—and teaches us the tips and skills we need to navigate them more successfully. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.
This review was published in the JUN/AUG 2024Â issue of The Art of Healing.
